Support

Questions, bugs or ideas? Email info@neoqub.gr and put “Moskeeto” in the subject. We usually answer within a few working days.

How is my time measured?

The clock starts on the first frame the mosquito is drawn on your screen and stops at the moment your finger touches the glass, using the time your phone records for the touch. Animations don’t count.

Is it fair between phones?

Not perfectly, and we’d rather say so. Screens and touch sensors react with slightly different delays on different phones, usually a few milliseconds and sometimes more. Treat the leaderboard as a fun ranking, not a lab measurement.

Why was my tap “too early”?

Tapping before the mosquito appears ends the round. So does any tap faster than 0.100s: nobody reacts that fast, it can only be a lucky guess.

Why isn’t my time on the leaderboard?

• Rounds played without an internet connection count for your personal best on the phone, but are not sent to the leaderboard.
• Times under 0.150s are kept as your personal best but hidden from the public leaderboard, because hitting a moving target that fast is not humanly possible in practice.
• The leaderboard shows the top 100. Your own rank is shown on your “You” card (as “#1000+” further down).

Can I choose my nickname?

Nicknames are made up by the game, so nobody can put anything rude on the leaderboard. Each one ends with your player number: the very first player is #1, the next #2, and so on (for example “AwakeOwl3”). Tap New name on the leaderboard screen for new words (up to 20 times a day); your number always stays the same.

How do I delete my data?

In the app: Leaderboard → Delete my data. It is instant. More details on the Delete your data page.

I found a cheater

Email us the nickname and the time. We check suspicious times and remove the ones that can’t be real.